Elaina McMillan
Elaina is known on a team of very talented writers as being one of the best writers HealthPartners has ever had.
Projects
Overview:
Led growth strategy and execution and grew on-site clinics by 91% over two years through a targeted campaign. Deliverables included web content, a virtual map, sales training and collateral, a targeted direct mail piece, and events.
Feedback:
"This is terrific to see! Great strategic approach and clever, high quality creative are a powerful combination!" ~ VP
"I saw the architectural drawing of a clinic inside a company and couldn't help but wonder if there is any practical application here to help us with our needs." ~Employer
"Thanks again for sending such a creative advertising document, with a great idea." ~Employer
"Typical of the great reviews we got on the mailing! You should apply for some kind of award. It's keeping me busy." ~Business owner/internal partner
"All of your stuff has been a big hit at the School convention." ~Business owner/internal partner
Project | 01
Project | 03
Overview:
Led launch and go-to-market strategy for new vended online solution, Beating the Blues. Deliverables included a launch and communications plan, internal sales training, collateral, web content, targeted direct mail and ongoing employer and broker promotions.
Results:
Grew engagement in Beating the Blues by 104% in its second year and 57% in it's third year through collaboration with a team of business, data scientist, communication, operational and research partners.
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Business development: Well@Work on-site clinics
Product launch & engagement: Beating the Blues online program
Project | 02
Consumer experience: Healthy Pregnancy
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Overview:
Co - lead a two-year experience project to improve the Healthy Pregnancy experience for members and patients who are pregnant or trying to conceive. Key project components included: A proposal, charter, experience map, business requirements document, web charter, platform move, emails, incentives, automating manual operations.
Results:
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Increased those identified for support by 48%
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Increased completion of the assessment by 9%
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Realized an annual affordability cost savings of nearly $900k
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Improved operations by automating manual processes
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Increased visibility and accountability of the experience across the business
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